Last Updated: October 01, 2026
Introduction
WhatsApp API ("we", "our", "us") operates the itweb.eu.cc.mothoshop.com website and WhatsApp API platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, phone number when you register.
- Payment Information: Transaction details, payment method information (processed via third-party gateways).
- Usage Data: API usage statistics, message logs, session information.
- Technical Data: IP address, browser type, device information, access timestamps.
- WhatsApp Session Data: QR code scan data, session tokens required for API functionality.
How We Use Your Information
- To provide and maintain our WhatsApp API service.
- To process transactions and manage your account.
- To send administrative notifications (account updates, security alerts).
- To monitor usage and enforce rate limits.
- To improve our platform and develop new features.
- To detect and prevent fraud or abuse.
Data Protection
We implement appropriate security measures to protect your data:
- All data is transmitted over HTTPS/SSL encryption.
- API keys are hashed and stored securely.
- WhatsApp session data is encrypted at rest.
- Message logs are automatically purged based on retention settings.
- Access to user data is restricted to authorized personnel only.
Data Sharing
We do not sell your personal information. We may share data only in these cases:
- With payment processors to complete transactions.
- When required by law or legal proceedings.
- To protect the rights and safety of our users.
Data Retention
We retain your data as follows:
- Account data: Retained while your account is active.
- Message logs: Auto-deleted based on admin-configured retention period.
- Session data: Removed when you delete a session or close your account.
- Payment records: Retained for accounting and legal compliance.
Your Rights
- Access and download your personal data.
- Request correction of inaccurate information.
- Delete your account and associated data.
- Opt-out of non-essential communications.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: support@wasender.io
Address: Mirpur-1, Dhaka 1216, Bangladesh